Godwin Pinto

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Godwin Pinto (born 26 October 1986) is an Indian entrepreneur, digital strategist, and AI-powered technology innovator best known as the Co-Founder of Troika Tech Services and four other businesses under Troika Name and TTS umbrella. With a professional journey spanning over 21 years, Godwin has made pioneering contributions to Political Digital Marketing in India, AI-powered WordPress development, and global business transformation using technology, having executed projects across 47 cities and 9 countries.

Early Life and Education

Godwin was born in Kalina, Mumbai, to a multicultural and entrepreneurial family. His father, Paul Pinto, operated a successful Iron and Steel business in Mumbai and collaborated with renowned industrialists and personalities, including the Kapadia family (notably associated with Bollywood actor Dimple Kapadia). His mother, Josephine Pinto, is a respected educator with an international footprint, having worked with dignitaries including the ownership family of Khaleej Times in the UAE.

Academically gifted from an early age, Godwin completed his Bachelor of Science in Physics and Electronics from the prestigious St. Xavier's College, Mumbai, where he consistently ranked among the top performers both at the departmental and university levels. He later earned a Post Graduate Diploma in Management (PGDM) from NMIMS, Mumbai—further enriching his foundation in business strategy, leadership, and emerging technologies.

Career Journey

Godwin's career began with retail giant Shoppers Stop, where he gained firsthand experience in consumer behavior and brand interaction. He then joined Mumbai Mirror, playing a marketing role during the newspaper's launch—an experience that shaped his understanding of media dynamics, content distribution, and public sentiment.

In the corporate arena, he went on to work with Zenta, a BPO under the Hiranandani Group in Powai, where he handled Capital One's U.S. collections portfolio—a critical training ground in finance, compliance, and customer lifecycle management.

His next milestone came with Hutchison 3G Australia (later Vodafone Australia), where he worked in both the Sales and Customer Support divisions during a transformative period for the Australian telecom industry. Godwin distinguished himself by winning several internal awards and recognition for:

  • Resolving customer-impacting issues during the iPhone launch in Australia
  • Contributing to the launch of unlimited plans and free postpaid handsets
  • Supporting operational transitions from 3G to 4G
  • Training and Coaching role during the Hutchison–Vodafone merger

This exposure to international markets and high-stakes launches strengthened his capabilities in crisis management, systems design, and CX-focused transformation.

Entrepreneurial Ventures

In April 2012, recognizing the future of digital engagement, Godwin co-founded Troika Tech Services with his younger brother Mawin Pinto (formerly with Ocwen Financial Services) and colleague Parvati Matkate (with experience from Standard Chartered, Shaadi.com, and Kotak Mahindra Bank).

Started from a five-member team and its office in Malad West, Mumbai, the group has expanded to form five companies:

  • Troika Management Services
  • Troika Tech Services
  • Troika Plus
  • Troika One
  • TTS Digital

These entities serve a diverse portfolio of clients in Politics, Real Estate, Finance, Travel, Education, e-commerce, events, and enterprise automation. Godwin has worked on over 6,000 digital projects, empowering businesses and leaders through AI-powered websites, WhatsApp API, Facebook Ads, Chatbot's, and RCS messaging, lead validation engines, and data-driven campaign strategies.

Notable Contributions

  • Pioneer in Political Digital Marketing: One of the earliest digital consultants in India to bring WordPress and performance-based marketing into the political domain, entertainment and events. Godwin has advised top elected representatives, ministers, and local leaders on electoral communication, influencer targeting, and digital grassroots mobilization.
  • AI-Powered WordPress Innovation: As of 2024, Godwin has been featured in numerous Indian media stories and digital news platforms for introducing AI-powered website design, helping small and mid-sized businesses go live in under 4 hours, blending AI automation with human creative expertise.
  • Technology for Governance and Growth: Through his leadership, Troika Tech has provided cutting-edge solutions for governments, education boards, healthcare institutions, and startups to automate operations, engage with citizens, and expand reach.

Global Outlook and Legacy

With an unmatched ability to forecast digital trends, Godwin has consistently helped clients stay ahead of the curve—whether it's AI, lead capture automation, social media amplification, or voice technology. His ventures are known for combining local Indian insights with global technology standards, ensuring quality, scale, and compliance for each client served.

Godwin's strategic vision continues to inspire innovation in AI-driven marketing, web development, political branding, and smart automation platforms—all built on ethical practices and long-term digital sustainability.

External Links

References

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